Your IT systems are in good hands

24/7 Application Management Service for your Airline



IT Maintenance & Support

We monitor your systems 24/7, ready to troubleshoot any potential incidence. Our deep knowledge of airline technology and software and diversified geographical presence give us an edge when it comes to providing a fast, effective and reliable service. 

Experts in Airline Systems

Knowing the airline business inside out is a massive advantage when it comes to deliver the most adequate solutions. Our support team is also able to identify those processes that are ripe for improvement and suggest and implement an appropriate course of action.

Direct and Constant Communication

Your staff can communicate quickly and easily with our support team through a user-friendly, fully trackable web-based ticketing system. As part of our service, you will get regular situation reports through email with a detailed summary of your system’s performance and incidences, as well as the actions taken to address them.


Our team of experienced IT professionals keeps watch around the clock, making sure IT systems at Pobeda, Russia's leading low cost carrier, are working smoothly at all times


Coverage across Time Zones

Our operational centers in Spain and Colombia are spread over multiple time zones, allowing us to provide a standard service through extended business hours. In case you require around-the-clock coverage, we are also able to provide a premium 24/7 service.

Find out more about Application Management and IT Maintenance and Support Services


  • 24/7 technical support of live platform
  • Day-to-day operational support
  • Improvements and bug fixing
  • Metrics and reporting (Performance, productivity, quality, analysis)
  • Version upgrades
  • Version enhancements
  • Comprehensive user support
  • Helpdesk support
  • Performance monitoring

Tools & Technologies:

  • Jenkins
  • Jira
  • Git
  • TFS
  • Splunk
Web and Desktop User Interface:
Server Technologies:
  • .NET Framework
  • WCF
  • Rest API
  • Castle Windsor
Data Base Technologies:
  • SQL Server
  • Entity Framework
  • LinQ
  • MongoDB
Enterprise Software Applications:
  • Umbraco
  • SharePoint